Privacy Policy

1. Information We Collect

We collect only the minimum information required to operate the app safely and reliably.

a) Account Information

We may collect:

• Username or display name and user phone no.
• Profile picture (optional)
• Basic account details needed to register or identify your account within the app

We do not require real personal identity details.

b) Messages & Media (End-to-End Encrypted)

• All messages, images, videos, and files are end-to-end encrypted (E2EE).
• We cannot read, access, or decrypt your chats.
• Only you and the recipient hold the encryption keys.

c) Device Information

To improve performance, we may collect:

• Device model
• Operating system version
• App version
• Push notification token
• Crash and error logs

This data is non-sensitive and used only for app improvement.

d) Usage Information

We may collect:

• App open/close timestamps
• Online/offline status
• Message delivery status (sent, delivered, seen)

We do not collect message content or media content.

2. What We DO NOT Collect

We do not collect:

• Real identity
• Contact list
• Location
• Unencrypted messages
• Private keys
• Passwords
• Device files outside our app

3. How We Use Your Information

We use your data only to:

• Create and maintain your account
• Deliver messages and encrypted media
• Improve app stability and performance
• Prevent spam, abuse, or fraud
• Provide push notifications

We never sell your data to any third party.

4. End-to-End Encryption (E2EE)

Your communication is protected using strong encryption methods.

Even though we use industry-standard security, no digital system is 100% secure. We continually improve our protection but cannot guarantee absolute security in every scenario.

5. Media Handling

• Media files are encrypted before sending.
• Encrypted media may temporarily pass through our servers but remains unreadable.
• Some encrypted media may be cached locally on your device for faster performance.

We never access your decrypted media.

6. Data Sharing

We do not share your personal data with:

• Advertisers
• Marketers
• Data brokers

We may share limited technical information with:

• Push notification providers (Google FCM / Apple APNs)
  They cannot read your messages.

7. Data Retention

• Encrypted, undelivered messages may be stored on our servers temporarily (for example, up to 7–30 days) to complete delivery.
• After that period, undelivered encrypted messages are automatically deleted.
• Account information stays until you delete your account.

8. Your Rights (With Company Decision)

You may submit requests to:

• Access your basic personal data
• Update your profile details
• Delete your account
• Request deletion of associated data

9. Security

We use industry best practices, including:

• End-to-end encryption
• Secure key storage
• Encrypted network communication
• No plaintext message logging
• Regular updates and security reviews

Despite this, we remind users that no digital system is completely immune to risks.

10. Anonymous Chat Responsibility

WhisP is designed for anonymous communication.

If you choose to reveal personal information such as your:

• Name
• Phone number
• Email
• Address
• Or any other private detail

11. Children's Privacy

This app is not intended for children under 13 (or local legal age).

We do not knowingly collect data from children.

12. Contact Us